Refund Policy
Plus starts with a 30-day trial, so you can try it before the first US$1.50 monthly charge. Cancelling stops future renewals and never deletes local extension data.
Cancel before a charge
Use Manage billing in the Plus settings or the web portal to cancel before the trial or current billing period ends. We email a reminder seven days before the trial ends. Access remains available through that date. Cancellation does not normally create a prorated refund for time remaining in an active period.
Requesting a refund
If a charge was duplicated, unauthorized, technically incorrect, or made after a cancellation should have taken effect, contact us promptly with the Stripe or Link transaction reference and the account email. Do not send card numbers or extension data.
Other requests made within 14 days of a charge will be reviewed in good faith based on service usage, the reason for the request, Stripe Managed Payments procedures, and applicable consumer law. This does not guarantee a refund where the service was delivered as described.
How refunds are processed
Approved refunds are issued through Stripe Managed Payments to the original payment method. Bank processing time and currency conversion are outside our control. Stripe and Link adjust taxes and billing records where applicable.
Your cloud data after Plus ends
When Plus ends after a cancellation or a refund, your sync data and Cloud Library items stay read-only for 90 days so you can read, export, or delete them. They are then deleted, as described in the Terms of Service. Local extension data is never affected.
Mandatory rights
Nothing in this policy limits refund, withdrawal, chargeback, or consumer rights that cannot legally be waived in your jurisdiction.
Contact
Email [email protected] with your account email and the Stripe or Link transaction reference. Public GitHub issues must not contain personal or payment information.